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Refund Policy

There is a $20.00 cancellation fee for cancellations made after 5pm the day before your appointment. Please note this fee increases to 50% of the job value when done 2 hours on the same day of the service.

Refund Policy - the basics

Refunds are not offered prior to a re-clean being accepted. If you are unsatisfied with your service, you must contact us and provide photos within 48 hours of the date/time of your service. Photos are required for the 100% guarantee to be implemented If we are still unable to satisfy your requirements up to a full refund will be considered depending on the circumstances. Due to limited availability, re-cleans are currently only available on weekdays, other than in exceptional circumstances.

Operating Hours

Mon - Fri: 8am - 8pm ​​


Saturday: 9am - 7pm​
Sunday: 9am - 8pm

2 Carrigg st

Dromana 3936

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What We
Offer

Preperation

Our role as carpet cleaners is to typically assess the room and decide the best approach to take. We might move light furniture but usually don't handle large or fragile items. 

The homeowner's role is to prepare the room beforehand and provide any necessary information about the carpets

Service Name

Eco-Friendly Solutions: We protect your house environment and the carpet area by using safe and sustainable procedures because we care about you.

Pre Vacuum

Carpets are pre vacuumed to  remove dry soil and debris, this also assists open up carpet fibres

Steam Clean Carpets

One of the most effective ways to clean carpets is the steam cleaning or hot water extraction method. It extracts deep seated dirt and contributes to a healthier environment. 

Services

  • Carpet Steam Cleaning

  • Rug Cleaning

  • Upholstery Cleaning

  • Stain Removal

  • Airbnb Carpet Cleaning

  • Commercial Carpet Cleaning

  • End of Lease Carpet Cleaning

Sanitise and condition 

Any lingering bacteria or odors are eliminated with friendly sanitizing agents and deodorizers

Low Section Of A Male Janitor Cleaning Carpet With Vacuum Cleaning In The Living Room.jpg

What We
Offer

Preperation

Our role as carpet cleaners is to typically assess the room and decide the best approach to take. We might move light furniture but usually don't handle large or fragile items. 

The homeowner's role is to prepare the room beforehand and provide any necessary information about the carpets

Service Name

Eco-Friendly Solutions: We protect your house environment and the carpet area by using safe and sustainable procedures because we care about you.

Pre Vacuum

Carpets are pre vacuumed to  remove dry soil and debris, this also assists open up carpet fibres

Steam Clean Carpets

One of the most effective ways to clean carpets is the steam cleaning or hot water extraction method. It extracts deep seated dirt and contributes to a healthier environment. 

Services

  • Carpet Steam Cleaning

  • Rug Cleaning

  • Upholstery Cleaning

  • Stain Removal

  • Airbnb Carpet Cleaning

  • Commercial Carpet Cleaning

  • End of Lease Carpet Cleaning

Sanitise and condition 

Any lingering bacteria or odors are eliminated with friendly sanitizing agents and deodorizers

Low Section Of A Male Janitor Cleaning Carpet With Vacuum Cleaning In The Living Room.jpg
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